Disabled refuge systems are designed for use in an emergency in buildings that contain refuge areas. This type of intercom system allows emergency services constant contact with people in these refuge areas should they seek assistance, providing communication and reassurance in the case of an emergency.

All disabled refuge units are designed to provide two-way hands-free communication between the occupier of a disabled refuge area and the operator of the control panel. Allowing the person or people waiting for assistance to speak directly to personnel in control of the emergency,

All CFS’s disabled refuge systems are compliant with the Disability Discrimination Act aiding companies to ensure that access to buildings and services is available to everyone without discrimination.

Disabled Refuge Unit

All disabled refuge units are designed to provide two-way hands-free communication between the occupier of a disabled refuge area and the operator of the control panel, allowing the person or people waiting for assistance to speak directly to personnel in control of the emergency.​

EVC System

An emergency voice communication (EVC) system is a monitored, battery-backed system designed for use during the evacuation of a building in an emergency. There are various types of ‘outstations’ that are fitted to the system providing different methods of communication with the operator at the control panel.

Control Panel

The control panel features a telephone style handset and a method of operation (buttons, dial, etc) and is used by building managers or other responsible person, such as a fire officer. Using the control panel, the operator is able to communicate with users of outstations on the system (disabled refuge units, fire telephones, steward telephones and disabled toilet alarms).